Effective Date: January 1, 2024
This privacy notice discloses the privacy practices for Hallmark Homes and our website: https://www.homesbyhallmark.com
It also includes information about other interactions, such as text messages.
This privacy notice applies solely to information collected by this website and interactions with our customers through other means,
such as text messages. It will notify you of the following:
What information we collect
With whom it is shared
How it can be corrected
How it is secured
How policy changes will be communicated
How to address concerns over misuse of personal data
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site and other customer interaction channels. We only have access to/collect information that you voluntarily give us via email, phone, text messages, or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, except as necessary to fulfill your request, such as to ship an order.
Unless you ask us not to, we may contact you via email, phone, or text messages to inform you about specials, new products or services, or changes to this privacy policy.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address, postal address, or phone number provided on our website:
See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.
Data Retention
We retain personal data only as long as necessary for the purposes for which it was collected or as required by law. Once personal data is no longer needed, we securely dispose of it.
Text Messaging
We may send text messages to our customers, such as appointment reminders, promotions, or requests for reviews. To receive these messages, you must have provided your mobile phone number and opted into receiving such communications. You can opt out at any time by following the instructions in the text message or contacting us directly. We do not share or sell your phone number with third parties for their own use.
Sharing
We share aggregated demographic information with our partners and advertisers, which is not linked to any personal information that can identify any individual person.
We use a credit card processing company to bill customers for services. These companies do not retain, share, store, or use personally identifiable information for any secondary purposes beyond fulfilling your order.
Security
We take precautions to protect your information. When you submit sensitive information via the website or other means, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), it is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser or “https” at the beginning of the web page address.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform specific tasks (e.g., billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.
Cookies
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve access to our site and identify repeat visitors. Cookies can also enable us to track and target the interests of our users to enhance their experience on our site. Using cookies is not linked to any personally identifiable information.
Links
This website may contain links to other sites. We are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of other sites that collect personally identifiable information.
Policy Changes
Any changes to this privacy policy will be communicated through the website or other means as appropriate.
Contact Information
If you feel that we are not abiding by this privacy policy or have any questions about it, you should contact us immediately via telephone at (402) 662-6253, or email us at [email protected]
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